Local Locksmith Edgbaston

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Dial a Locksmith Edgbaston

Looking for a reliable speedy local locksmith in Edgbaston you have come to the right place. Is it an emergency? Give us a call on 07946658496

If you are locked out of your home or business and need access quick call Dial a Locksmith Edgbaston on 07946658496

We offer an outstanding value for money locksmith service which covers all-access solutions, emergency 24-hour work, and guidance on security systems. We recognize that you need a trustworthy Locksmith in Edgbaston who can be depended on to complete your locksmith or security task promptly with the least amount of bother.

locksmith Edgbaston
emergency locksmith Edgbaston


Whether you’ve misplaced your keys, the key or lock itself has broken or you return home to find you’ve had a break-in our engineers will be at hand to repair, replace or secure your home once again for you. 

Locksmith Keys Edgbaston


Our engineers have been trained within commercial property also, all workmanship comes with a 12-month guarantee. Gain peace of mind by upgrading your commercial security within your business on fire or security door lock installations.

Burglary Edgbaston


We work on all seven days of the week as well as all 24 hours a day, so we are always at hand with a reassuring approach during a crisis. We aim to be a rapid 24/7 emergency service. Aiming to be with you within 30 minutes.

Lost your keys? Locked out in Edgbaston?

If you have mislaid your keys or snapped your key in the cylinder the best course of action is to call Dial A Locksmith Edgbaston, the number one locksmith company in the Midlands. We will visit quickly at a decent price. We offer transparent competitive pricing that is the most competitive in Edgbaston. For doors, windows, safes, unlocking, picking, and more! We can attend most homes in under 30 minutes and will keep you up to date if we are ever delayed.

Edgbaston is often a target for burglars, we have included countless tips and valuable videos throughout this website that will give you many ideas on how to combat this. If you need any further advice or would like to book a security assessment give Dial A Locksmith a call on 07946658496

If you are locked out of your home or business and need access quick call Dial a Locksmith Edgbaston


Edgbaston Cricket Ground


Emergency Local Locksmiths – Residential & Commercial – Association Accredited – Police & DBS Vetted – All Work Insured & Guaranteed.

CALL US 24/7 ON - 07946658496

Looking for a Local Locksmith in Edgbaston?

It is incredibly important to us that we at Dial a Locksmith in Edgbaston are capable of bringing our clients the high service needed.

We always make sure that we leave your home fully secure and how we would treat our own home. If you choose Dial A Locksmith Edgbaston you are choosing a local locksmith with the highest standards of customer service. We are fully trained and confident in all varieties of lock installations and repairs for your security requirements.

We have top-quality new locks ready if required and our keys are cut perfectly using the best materials for strong keys. A wide range of security situations is fixed by our dedicated team.

If you have any questions we are always happy to help, just give us a call on Edgbaston 07946658496

locksmith Edgbaston

For your local Emergency, 24 Hour Locksmith in Edgbaston give us a call on 07946658496 

We offer an excellent value-for-money locksmith service that covers all-access solutions, emergency 24-hour work, and guidance on security systems. We recognize you need an emergency locksmith at any time of day 24/7 who can be trusted to complete your locksmith or security assignment promptly with the least amount of bother.


Local Locksmiths


CRB Checked


Fast Reliable Service


Locks Supplied and Fitted


No Hidden Fees


Emergency 24 Hour Locksmith


Fast Response




Door & Window Locks


Non Destructive Entry if possible

Edgbaston Locksmith area locations

We Are Working In Your Area

Bournbrook, Digbeth, Harborne, Kingsheath, Ladywood, Moor Green, Moseley, Selly Park


How Quickly Can You Get Out To me?

We provide a Rapid Emergency response and aim to be with you within a 30-minute time frame. Whether you find yourself locked out, your key snapped in the barrel, or you’re a victim of a break-in, You will be greeted by a professional personable member of our team, trained to the highest standards not only in locksmithery but also in customer service. We understand how stressful it can be to find yourself in an emergency situation so don’t worry we have seen it all and can sympathize in all cases, we can be relied on to ease and solve your problem with minimum fuss and get you back in your warm home.

How Will I Be Able To Pay?

We take Cash or Card Payments on completion of any work carried out. Providing a competitive price within an industry where hidden pricing can be revealed last minute. We offer an excellent value-for-money locksmith service that covers all-access solutions, emergency 24-hour work, and guidance on security systems. Our company is proud to guarantee NO hidden fees and offer upfront estimated free quotes before we attend any call-out where possible. All our workmanship is covered with a 12-month guarantee.

What Locks Should I Have To Comply With My Insurance Policy?

The Five Lever Mortice Deadlock

– Conforming to BS3621 currently approved to British standards.

Key Operated Multi-Point Locking System

– Typically on uPVC doors, the SS512 diamond approved cylinder likely to meet the requirements of your home insurance.

Night Latches

– Auto Night Lath that is approved to British Standards 3621

 For all locksmith services in Edgbaston get in touch 

What Is Lock Snapping?

uPVC Doors and Window Locks

Lock snapping, which can also be known as cylinder snapping is a burglary technique that involves snapping a particular type of lock cylinder in two by applying the right amount of force and removing the outside part to expose the locking mechanism. It is a very common method used by burglars to break into houses and is mainly associated with the euro-cylinder lock, which is fitted in most uPVC doors. They can also be found in composite and aluminum doors in both the home and businesses.

Change and replace snappable locks

Lock snapping needs no special tools and hardly any knowledge, there are many videos on youtube that show people how to do this. A large percentage of burglaries use lock snapping so it is important to understand what type of lock you have in your home and if you do have one of these get it replaced asap with a stronger unsnappable lock.

Check your patio door locks, window locks, door locks, and outbuilding locks

The more cylinder that is accessible from your door, the more likely it is to snap, a correctly fitted cylinder will provide further protection against snapping. The cylinder should never extend more than 3mm from the handle and should be completely flush if possible. Choose Dial a Locksmith Midlands for your Lock fitting.

Get in touch for our locksmith service in Edgbaston

Do You Open Safes?

NO, unfortunately, we don’t open safes.

Do You Replace Keys For Cars?

NO, for cars you will need to search for an Auto-Locksmith.

How Many Keys Come With A New Lock?

Depending on which lock you require the number of keys that come with it varies. Most 2 or 3 but some come with up to 5. Additional keys can be available upon request.

Does Your Work Come With A Guarantee?

YES, all our workmanship comes with a 12-month guarantee from the date of invoice. Our approach is to be the no.1 Emergency 24-Hour Locksmith service across the Birmingham area. We are honest, upfront trusted, and a dependable expert local locksmith with 10 years plus experience behind us, we work 24 hours a day, 7 days a week to secure and provide for all your residential and commercial locksmith needs.

Are You CRB Checked?

YES, we are CRB checked and used by the West Midlands Police across the Midlands. We will secure your residential or commercial property using only the finest quality British standard-approved products. With 10 years plus experience, we are a highly trusted specialist in emergency service with excellent customer reviews and many repeat customers.

Get in touch for all our Locksmith services in Edgbaston

Can you give me any basic home security tips?

We will start with some of the basic home security tips that we all know but maybe have become a little complacent with due to not happening to you so far. It may seem like common sense but when you have a busy family and work life these things can often get overlooked.

Making sure that you always lock all doors and windows when you leave the house, never leaving windows open, and making sure you do not have valuables in plain sight for burglars to be tempted are the core safety tips but we will go over many more to make sure house is the safest in the neighborhood, these small things that we all know, but sometimes just slip our mind.


Get in touch for all our Locksmith services in Edgbaston

Should i get to know my new neighbours ?

It is important to have people that you trust to look after your house when you are away from home. Ideally, they should have a spare set of keys so that if you do lose yours you have someone you can rely on to gain access to your property.

There may be occasions when you have teenagers left alone at home and perhaps they may decide to have a big house party, this can be a time when keys are stolen or the house cased out by unscrupulous individuals who will come back at a later time to steal from your home. Having neighbors that can keep an eye on your home will give you a sense of wellbeing and the neighbors can let you know if things are happening at your home that you do not know about! It is also important to ensure that trusted friends and family have a set of keys, especially if you do not know your neighbors very well. Dial a Locksmith Birmingham can support you alongside your local police to prevent future break-ins and help you feel more assured if this has regrettably already happened to you. The police will always advise that you change your locks if your home is broken into to make sure that security is at its best.

How can i enhance my home safety ?

It is essential to keep your valuables secure and out of sight from potential thieves. There are so many techniques in which you can enhance your home safety without incurring expensive costs.

One of the best tips we can give you on keeping valuables out of sight is to ensure that in lockups, sheds, and other outbuildings you only keep things of low value. If you have an expensive toolkit it would be much better kept under the stairs and instead move some of the unused boxes stored there into the shed. Christmas decorations, old toys, clothes, and things that you rarely use are all perfect to be stored outside of the home.

Keep the things you treasure most in the building that is hardest to gain access to and if they are expensive items don’t show them off in pride of place in your home, under the stairs, in cupboards, and out of sight of the window is the best way to reduce the risk of home intrusion. Being a victim of burglary is very upsetting and we want to make sure that if a thief is peering through your windows they don’t see expensive items lying around.


Get in touch for all our Locksmith services in Edgbaston

Im confused by some Locksmiths terminology ?

Locksmith Jargon Buster


Anti-thrust bolt A spring bolt, for a night latch particularly, which can’t be pushed back when it has shot out and fastened a door, although it can be withdrawn by knob or key. This security device is usually achieved by a dog inside the latch case which falls behind the bolt and keeps it shot out when an auxiliary slide is pushed in.

Anti-thrust plate An overlapping metal plate fitted to outward opening doors so as to prevent access to lock bolts. Automatic deadlatch A deadlatch, the main bolt of which is automatically locked (or deadlocked) when the door is closed.


Backplate The plate, is fixed on a door, to which the moving parts of a lock or latch are attached. Backset The horizontal distance from the outside face of the outer forend to the center of the keyhole or follower hole (or both). Designated as the “keyhole backset” or “follower backset”.

Barrel Bolt The common kind of door bolt has a round shoot running in a long continuous guide or strap attached by the backplate, the shoot being provided with a knob or the equivalent for operation by hand.

Birmingham Bar A steel bar fitted to the inside face of a door frame on the hinge side.

Blank (key) or key blank A partly made key, which has been shaped to enter the keyhole of a certain type of lock or latch, but of which the blade has not been finally notched to operate any individual lock.

Bolt The part of a lock or latch which provides the fastening or engagement by protruding from the case or forend to engage in the staple, striking plate, link, shackle, or another member.

Bow (of the key) That part of the key is held in the fingers when operating the lock or latch.

BS – British Standard Specification Authorised and issued by the British Standards Institute, the accepted UK authority for all standards of performance, tests, and manufacture.

BS 3621 The British Standard specification for Thief Resistant Locks for hinged doors. Locks submitted for certification must satisfy the requirements of the ten stringent clauses of the specification.

Burglar Bars Steel bars, usually round or square in profile, are cut to length and fixed internally to window frames.


Cabinet locks A generic term to include all locks of any type for use on pieces of furniture, such as cupboards, drawers, chests, boxes, and the like.

Cam Usually a tongue fixed to the end of the plug of a cylinder lock or latch.

Cam lock A complete locking assembly in the form of a cylinder whose cam is the actual locking bolt.

Cap (of the lock) The removable cover to a lock mechanism.

Casement Door A hinged door or pair of doors almost wholly glazed; often called a French Window.

Casement Window A window in which one or more lights are hinged to open.

Centres The vertical measurement in an upright or sash lock between the center of the keyhole and the center of the follower hole.

Circlip A ring with open ends which can be sprung into place on a plug or other part to permit rotation but to prevent endways movement.

Closed shackle padlocks A padlock, the body of which is built up so that the minimum amount of shackle is visible when locked. It offers improved security against forcing or use of bolt-croppers.

Combination Lock An abbreviation of name for a keyless combination lock. Cut cabinet lock A cupboard or drawer lock, the flange of which is recessed into the edge of the drawer or door.

Cylinder Usually the cylinder with an inner co-axial plug which houses the pins, top pins (drivers), or disc tumblers and springs in the cylinder body.

Cylinder housing With all component parts removed, this forms the main body or housing of a cylinder.

Cylinder key A key, has a bow and long blade in which “V” cuts are made along the upper edge to operate the pins and drivers in a pin tumbler mechanism.

Cylinder locks or latch Any lock or latch, the mechanism of which is contained in a cylinder.

Cylinder rose (or ring) A-shaped metal disc that surrounds the outer face of the cylinder of a cylinder mechanism assembly. It usually stands slightly proud of the outside face of the door.


Deadbolt The square-ended bolt of a lock is moved in both the locking and unlocking directions by the key (but occasionally by thumb turn inside only) to provide fastening. N.B. For obvious reasons, it is inadvisable to incorporate the thumb turn with the deadbolt of any deadlock or lock which is supposed to offer good security, if used on glass or wood-paneled doors.

Deadlatch A night latch or latch, the spring bolt of which can be locked (or deadlocked) by key or other means.

Deadlock A lock having only a square-ended deadbolt operable from one or both sides by key, and occasionally from outside only by key, inside by thumb turn. Sometimes operable only from the outside and with no inside keyhole, which is designated a single-entry deadlock.

Detainer 1. A generic term, not widely used, for any part such as a lever or tumbler which keeps a lock bolt in position 2. The name of the sliding security members in Butter’s System locks.

Differs An abbreviation of “different combinations” or changes.

Disc tumblers The small-shaped discs (usually of metal) in the disc tumbler mechanism are the means of providing different combinations.

The disc tumbler locks A cylinder lock has a disc instead of pin tumblers.

Door Closer A device for closing a door or gate automatically after opening. There are numerous types available.

Door viewer Optical device fitted through a door to enable observation without opening the door.

Double Bitted Key One with a bit on each side of the shank.

Double-handed lock 1. A lock designed for use either as a right or left-hand installation without alteration, generally by turning upside down. The keyhole has a circular formation at each end of the slot to accept the shank of the key. 2. A cupboard lock, the bolt of which can be shot either way to protrude from either side of the case.


Escutcheon The cover for the keyhole of a mortice or similar lock.


Faceplate The outer of a double forend. A strip of metal is fixed to the inner forend, thus forming a double forend.

Final exit door The exit door through which entry must later be obtained, and so cannot be bolted. It is usually the front entrance door or final means of exiting.

Flush Bolt A door bolt which can be recessed flush into the edge or face of a door.

Forend That part of the lock or latch through which the bolt(s) protrude, and by which the lock or latch is fixed to the door.

Furniture The additional items needed are screwed to one or both sides of the door to enable a lock or latch to be manually operated. Known as door furniture, lock or latch furniture, locksets, or latch sets (when complete with lock or latch) and can be either knob, lever handle, pull handle, or push button.


Hasp and staple A fastening in two pieces for a door or box to be secured by a padlock. The hinged part is called the hasp which is fitted to the door or lid of a box and shuts over the staple, which is on the door frame (or another leaf of a pair of doors) or the body of the box. For real security it is essential to use a hasp and staple with concealed fixing, i.e. the heads of the fixing screws are completely covered when the padlock is locked in position, as otherwise the fitment can easily be removed by withdrawing the screws affording nil security.

Hinge Bolts Fixed steel protrusions fitted into the rear edge or hinge side of doors, closing into holes cut into the door frame, to protect from the forced attack on the hinge side of the door.

Hook bolt A pivoted spring bolt, the head of which is shaped in the form of a hook. Such locks or latches are usually fixed on sliding doors.


Jamb The vertical member of a door or window frame. In some areas, the top rail of a door frame is referred to as the top jamb.


Key A small removable device for operating the mechanism of its own lock, locking latch, or night latch.

Key blank A partly-made key, which has been shaped to enter the keyhole of a certain type of lock or latch, but of which the blade has not been finally shaped (i.e. notched or bitted) to operate the mechanism of the lock.

Keyhole The hole into which the key enters to operate the lock or latch. It is often referred to as the keyway, particularly in a cylinder mechanism.

Key Steps or key depths this term usually means the bolt step and lever steps of a key for a lever lock.


Latch The type of product with one bolt only, the beveled spring bolt or roller bolt, to latch or fasten the door, but not capable of being locked. Certain types, e.g. locking latches, night latches, or deadlatches, can, however, be locked by key or other means.

Lever A flat-shaped movable detainer in a lock, usually for the purpose of providing security and differs. The lever(s) in a lock has to be actually moved by the key to operating the lock. The belly of the lever is cut away to various depths to provide different combinations.

Lever mechanism A lock mechanism has, as its principal feature, one or more levers.

Lever and warded mechanism The lever mechanism with the addition of wards, usually for providing a greater number of differences. The addition of wards does not, however, increase the security of a lock. See “Wards”.

Lever handle A piece of lock or latch furniture, usually on a rose or plate, for use as an alternative to a knob for operating the spring bolt of a lock or latch. All British lever handles are spring-loaded to ensure the return to horizontal after use, but Continental lever handles are not usually spring-loaded and thus when used with British locks or latches, sometimes tend to sag below the horizontal after a comparatively short period of use, unless additional springing is included in the lock action.

Lock A device operated usually, but not always, by a key, having one or more bolts or other members to fasten and secure a door, lid, drawer, or another member.

Lockable bolt A bolt that can be shot and locked in position by the use of a removable key.

Locking latch A latch with a beveled spring bolt or roller bolt which is capable of being locked or secured, usually by key.

Lockset A lock complete with necessary furniture including a spindle, ready for fixing to the door.

Lockset furniture or lock furniture A lockset, minus the lock.

London strip A steel bar fitted to the inside face of a door frame, shaped to accommodate the staple or striker of a rim latch lock.

Long shackle (LS) A padlock shackle with a greater amount of clearance than the normal standard shackle.

Lubrication On no account should oil be used to lubricate pin-tumbler cylinders. Graphite is the conventional lubricant for this mechanism.


Master Key A key that will open every lock in a master keyed suite.

Master Keyed (locks or latches) A lock or latch capable of being operated also by a master key as well as its own change or servant key.

Mortice A hole cut into the thickness of one edge of a door to receive a mortice lock or latch.

Mortice Key A key to operate a lever lock, consisting of a bow, shank, and bit.

Mortice lock (or latch) A lock or latch which is morticed or let into the thickness of the door from the meeting edge and held in position by screws through the forend.


Nightlatch A rim or mortice latch with a beveled spring bolt or roller bolt which shoots when the door is closed, but can be withdrawn by key from outside and by knob or lever handle from inside. Usually provided with a stop knob, slide, or snib to hold the bolt retracted and to deadlock the bolt when shot in the closed position, even against the action of the key.


One-sided lock (single-entry) A lock that has a keyhole on one side only, so that it can be operated by key from one side only, usually outside, but not from both. Nearly all cabinet locks and all padlocks are examples. Some high-quality cylinder mortice locks are one-sided.

One-way action An action where the follower will turn only one way.


Padlock A comparatively small removable and portable locking device, usually but not always key operated on one side only. The locking member is a circular hinged sliding or swiveled shackle which passes through a hole in a staple, locking bar, or similar member.

Panel grilles Steel grilles are made to size with various infills of expanded diamond mesh, square weldmesh, or fancy infills, usually fitted internally.

Pin tumbler mechanism The mechanism incorporated in the cylinder or body of a cylinder pin tumbler lock, latch, or padlock, is usually referred to as a cylinder lock, latch, or padlock. Other than padlocks, the cylinder with its co-axial plug housing the pins and drivers under spring pressure passes through the thickness of the door, and the correct key lines up the pins and drivers to make a clear line of intersection between plug and cylinder, thus allowing the plug to rotate and the lock to be operated. The mechanism offers high security against key interchangeability and anti-pick mushroom drivers are usually included in every cylinder. For example, Yale 5 pin cylinders offer up to 24,000 differs as standard. It is also very suitable for master keying, as many different types of locks or latches can be included in the suite. Undermaster key, 12,200 differs are obtainable and under grand master key, 36 different sub suites with up to a total of 2,200 differs can be provided.

Plug The part of the pin-tumbler cylinder mechanism or disc tumbler cylinder mechanism into which the key enters and which the key turns. It houses the pins of a pin tumbler cylinder mechanism or the discs and springs of a disc tumbler cylinder mechanism.


Rack Bolt A bolt, usually a door bolt, is toothed so that it may be operated by a pinion.

Rebate The measurement of the stepped reduction or recess in the forend of a rebated lock.

Rebated (lock or latch) A mortice lock or latch with a forend specially shaped to correspond with the shaped meeting edge of the door for which it is intended. See “Full Rebated”.

Release A striker in various forms to replace the lock strike and is operated electronically.

Rigid grilles Heavy-duty, welded construction, rod or bar grilles, usually fitted externally or internally to the fabric of a building.

Rim Cylinder This relates to a pack which usually comprises the cylinder with plug, rose, connecting bar, two connecting screws, and two keys.

Rim lock or latch A lock or latch that is fitted by screwing onto the inside face of the door.

Rose 1. A cylinder rose or ring in cylinder locks or latches. It is a shaped metal disc that surrounds the outer face of cylinder 2. Indoor furniture, it is the small plate to which the lever handle or knob is affixed and which is screwed to the door surface.


Safe Lock A general term for the many varieties of key operated and other locks for safes.

Sash lock An upright mortice lock, consisting of a latch bolt and a key-operated bolt.

Sash ward Used in rim and mortice locks, alone or in conjunction with levers for the purpose of obtaining or increasing the differences. Formed pieces of concentric metal are affixed around the inside of the keyhole. It also serves as a keyhole bush. The bitted key passes over these wards to operate the bolt. Little security is given when sash wards are used by themselves. See “Skeleton Keys”.

Shackle The hinged, sliding, or swiveling loop-shaped member of a padlock. The heel of the shackle remains always in the padlock body and the toe of the shackle comes out when unlocked. A double locking padlock gives the greatest security against forcing because there are two separate bolts locking outwards in opposite directions, one into a niche in the heel of the shackle, and the other into the toe of the shackle. This is sometimes called heel and toe locking.

Shear Line The term is used to denote the line of the circumference of the plugin the bore of a pin tumbler cylinder.

Shoot 1. The outward movement of a lock bolt and the distance which it travels under the action of a spring or key. Shoot applies more particularly to spring bolts, throw being a better word for deadbolts. 2. The sliding part of a door bolt.

Shoot (of the bolt) The distance a springbolt moves under the action of its spring.

SideBar This is in addition to the existing pin or disc mechanism, and is a bar usually along the length of the mechanism and does not allow rotation until the mechanism is correctly lifted and can be directly controlled by the key.

Side Wards Notches cut into the sides of bitted keys so fashioned to enable the key to turn.

Sliding grilles Steel sliding grille gates in single or double leaf, running on the top and bottom guide tracks, locked by a padlock or integral lock.

Sliding Lever A lever which slides between or on guides instead of swinging on a pivot.

Spindle That part of the door furniture is usually of square section which passes through the follower hole and is fitted to the knob(s) or lever handle(s) to operate the springbolt.

Spring shackle padlocks A padlock, the shackle of which springs open when unlocked, and is locked by snapping to.

Springbolt is Sometimes called the latch bolt. A bolt has the outer edge shaped by the bevelling of the vertical face. It is a bolt that may be pushed back into the lock-case and will return to the extended position without mechanical assistance.

Staple 1. A box-like fitting on the jamb of an inward opening door, and into which the bolt or bolts of a rim latch or lock shoot when the door is closed. (It is sometimes referred to in Scotland and the North of England as a Bosshead). Some staples are lipped to act as a guide for the springbolt. 2. Part of a hasp and staple for use with a padlock. The padlock shackle passes through the eye or hole in the staple.

Stop knob (snib) A device incorporated in some latches and locking latches to hold the bolt retracted or deadlock the bolt when the door is closed.

Striking plate is Sometimes referred to as a “striker”. It is a shaped flat metal plate fixed to the door frame or jamb with one or more bolt holes into which the bolt or bolts shoot. There is a shaped projecting lip on one side to guide the springbolt. It is used with all mortice locks or latches, and with rim locks or latches with reversed springbolt on an outward opening door.

Suite (of locks) A group or collection of locks and/or locking latches and padlocks of different types and changes incorporated together under a master key or grand master key.


Thumb turn A small fitting, on the inside of a mortice lock, which is gripped between thumb and finger to operate the deadbolt. It should not be used on glass- or wood-paneled doors.

Tie bars The horizontal members of a vertical bar grille.

Time Lock A clockwork or electric timing device which disallows operation of a lock or the opening of a door on safes or strongrooms.


Wards Fixed obstructions inside a lock case to preclude the use of the wrong key, as the key is cut to pass over the wards and operate the lock. They are sometimes used in lever locks to give increased differences. Wards alone give very little security. See “Skeleton Key”.

Warded lock Any lock or padlock, the mechanism of which makes use only of wards. Not recommended, due to lack of security.

Jargon Buster from https://www.locksmiths.co.uk/security-advice/security-jargon-buster/